Group Manager

Group ManagerGroup Manager

Posted: 04/26/2024

Manufacturing

JOB DESCRIPTION
Title: Group Manager	Date Created: September 6, 2018
Position: Fulltime	FLSA: Exempt
Reports to: Plant Manager	Location: Garland, Texas	Job Description #: JD - 13
The Company Quest Window Systems Inc (“Quest”) is a manufacturer of a window wall system designed for high-rise residential developments, based in Toronto, Ontario Canada. Quest services clients from all over North America, including major metropolises such as New York, Los Angeles, Washington DC, and Toronto.

Purpose: This position is responsible to provide support in driving the process of continuous improvement from procurement to product delivery. This position takes a lead role in meeting targets for safety, quality, delivery cost, inventory, customer service and employee satisfaction/development. The Group Manager coaches, trains, supports, and develops a team of flexible, multi- skilled employees in a fast-pace manufacturing environment.
Primary Responsibilities (include but are not limited to): Maintain high level of visibility with employees. Use hands-on approach to communicate daily and involve employees in problem solving Promote safety and ensure a safe work environment and safe employee work habits Develop a high-performance team with high levels of employee engagement, morale, satisfaction, and performance Review general status of production schedules to identify and resolve problems Ensure the desired product quality levels are achieved through use of standard work and training requirements in operation, inspection techniques and use of tools/data Support and implement new, customer-focused processes in accordance with lean principles and practices. Provide training and coaching to improve standard work, work center organization (5S), and housekeeping Actively provide change leadership as required Support and foster an environment of continuous improvement by encouraging employees to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation Support employees in understanding company policies and practices Maintain time and production records in ADP Workforce Now system Identify process related problems and actively work with leaders and employees to determine and implement corrective action(s) Communicate with other group managers and appropriate personnel regarding equipment, safety, work schedules, company policies and practices, performance improvement plans, etc. Participate in continuous improvement events as assigned by department manager Participate in the Corporate and Plant specific Quality Audit Communicate with and listen to employees daily regarding team performance, strategic initiatives, policy changes, safety, quality, etc. Help employees succeed through performance management Provide coaching and performance communication to support development Perform related or other responsibilities as required or assigned

Qualifications and Skills Required: 4-year degree or equivalent experience 3-5 years of leadership experience in a high-volume manufacturing environment Demonstrated ability to acquire and apply continuous improvement, lean and manufacturing system principles Demonstrated ability to work with and motivate people Proficient in Microsoft Office (Word, Excel, and PowerPoint) Strong communication skills – written, verbal, and presentation Demonstrated problem solving skills Window manufacturing experience is a plus
Equal Employment Opportunity Quest USA Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Values Strength: our team is strong, our products are resilient Performance: We Seek excellence in everything we do Pride: We love our product and honor our commitments to our employees and clients
For Office Use Only
Approved By:	Last Updated by: October 1, 2023
Approved Date:	Updated Date: October 1, 2023

Quest USA Inc.

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