QA/QC Team Lead

QA/QC Team LeadQA/QC Team Lead

Posted: 04/26/2024

Manufacturing

JOB DESCRIPTION
Title: QA/QC Team Lead	Date Created: October 1, 2023
Position: Fulltime	FLSA: Hourly
Reports to: QA/QC Manager	Location: Garland, Texas	Job Description #: JD-37
The Company Quest Window Systems Inc (“Quest”) is a manufacturer of a window wall system designed for high-rise residential developments, based in Toronto, Ontario Canada. Quest services clients from all over North America, including major metropolises such as New York, Los Angeles, Washington DC, and Toronto.

Purpose: This position is responsible to lead and coordinate the work of QA/QC technicians responsible for inspecting, testing and analyzing the quality of our products and processes to include customer quality requirements. The QA/QC team lead is also responsible to manage and drive the process of continuous improvement within Quality department; focusing on increasing efficiency and eliminating variation in manufacturing processes.
Primary Responsibilities (include but are not limited to): Must Have Responsibilities Follow all required safety practices, guidelines and company procedures Keep your work area, inside the factory and the Quest grounds safe, clean, and organized at all times Report all safety incidents immediately to your direct manager or member of Safety Team Maintain good attendance and be at your work area prior to the shift start bell Take breaks at designated times and do not leave your work area before the horn end of shift bell Be able to work in a team environment Provide support and train other team members as instructed Learn and understand Lean Manufacturing concepts Demonstrate basic knowledge of product, processes and customer expectations Monitor the quality of output to identify, discard or re-manufacture faulty products Perform related or other responsibilities as required or assigned to meet customer and production requirements Perform any and all reasonable requests from management Additional Responsibilities Insure the continuous flow of production that meets planned Quality standards while identifying and escalating issues and improvements Create Quality Control Plans and affectively implement and monitor Perform Root Cause Analysis and develop Corrective Action Plans Utilize QA/QC systems and equipment to meet procedures, and standards Comply with and follow Quest Quality guidelines and follow quality control plans Meet Quality business expectations by producing acceptable parts, record scrap, document quality checks, identify non- conforming material and follow process to disposition Understand how the process and support customer service requirements Challenge status quo values in an open and positive manner by contributing ideas, suggestions and knowledge Attend and participate in all required meetings by being on time and contributing in a positive and open-minded manner Clean up at designated times, putting tools, materials and products in designated spots. Follow standardized work for all jobs and participate in defining and improving them Understand and accept internal and external customer expectations, adjust to changing needs within business by being flexible and adaptable Understand and perform root cause analysis and implement corrective actions

Required Qualification and Skills: Experience working in a fast-paced manufacturing environment Ability to frequently lift, push, and slide product that typically may weigh up to 50 lbs Ability to stand for duration of shift Able to work in a non-climate-controlled factory environment Highest attention to the quality of work performed English communication skills - oral and written Basic math skills including the ability to accurately add, subtract, multiply, divide and read a standard tape measure Be willing to learn and rotate through multiple positions as business needs require Pre-employment background check & drug screening are required Ability to work a flexible schedule including some overtime and weekends 3+ years of Quality and Manufacturing experience Demonstrated ability to acquire and apply QMS principles Demonstrated ability to work with and motivate people Basic reading and interpretation of blueprints and/or specifications Basic knowledge of inspection tools and measuring equipment Basic knowledge of operational function to be inspected Understand and apply quality science and tools Proficient in Microsoft Office (Word, Excel, and PowerPoint) Demonstrated problem solving skills Experience using various statistical and quality methodologies Understand manufacturing processes, quality control, and other techniques for maximizing the effective manufacture of products Have initiative be able to work with minimal supervision when needed Be able to effectively provide Constructive Feedback to subordinates Be able to perform Root Cause and/or Failure Analysis Preferred Qualification and Skills: Associate degree or equivalent experience Window aluminum industry experience is a plus Effective use of an iPad
Equal Employment Opportunity Quest USA Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Values Strength: our team is strong, our products are resilient Performance: We Seek excellence in everything we do Pride: We love our product and honor our commitments to our employees and clients
For Office Use Only
Approved By: Robert Farris	Last Updated by:
Approved Date: October 1^st, 2023	Updated Date: October 1^st, 2023

QA/QC Team Lead

Quest USA Inc.

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