 JOB DESCRIPTION |
Title:
QC Glass Team Lead |
Date Created:
2024-05-27 |
Position:
Fulltime |
Pay Band:
Senior Associate 2 |
Reports to:
QA/QC Supervisor |
Location:
Garland, Texas |
The Company
Quest Window Systems Inc (“Quest”) is a manufacturer of a window wall system designed for high-rise residential developments, based in Toronto, Ontario Canada. Quest services clients from all over North America, including major metropolises such as New York, Los Angeles, Washington DC, and Toronto. |
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| Purpose: This position is responsible to lead and coordinate the work of associates to ensure quality product by responsibly inspecting, testing and analyzing the quality of our products and processes to include customer quality requirements. The QC Glass Team Lead is also responsible to manage and drive the process of continuous improvement within Quality department; focusing on increasing efficiency and eliminating variation in manufacturing processes |
Primary Responsibilities (include but are not limited to):
- Mentor and coach associates and supervisors on high standards of manufacturing and quality.
- Lead a small team to ensure product is manufactured in accordance with standards and practices
- Provide guidance on product quality to the Glass Department and Group Leads.
- Identify issues and communicate with other departments on deficiencies that will impact later stages of manufacturing
- Ensure knowledge of glass cutting process and familiar with cutting software
- Familiar with washing, tempering and oven, inclusive of heat soak ovens and IGU Glass Line processing related to manufacturing and quality issues.
- Familiar with daily sampling and testing related to glass processing and quality processing requirements.
- Strong knowledge of IGCC audit requirements.
- Ensure the continuous flow of production that meets planned Quality standards while identifying and escalating issues and improvements
- Create Quality Control Plans and affectively implement and monitor
- Perform Root Cause Analysis and develop Corrective Action Plans
- Utilize QA/QC systems and equipment to meet procedures, and standards
- Work in a safe manner and follow safe work practices by following plant safety requirements
- Meet Quality business expectations by producing acceptable parts, record scrap, document quality checks, identify non-conforming material and follow process to disposition
- Understand how the process and support customer service requirements
- Challenge status quo values in an open and positive manner by contributing ideas, suggestions and knowledge
- Attend and participate in all required meetings by being on time and contributing in a positive and open-minded manner
- Clean up at during designated times, putting tools, materials and products in designated spots.
- Follow standardized work for all jobs and participate in defining and improving them
- Understand and accept internal and external customer expectations, adjust to changing needs within business by being flexible and adaptable
- Perform related or other responsibilities as required or assigned
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Qualifications and Skills Required:
- Typically requires a Bachelors degree
- Can lead a small team within their task, acts as a Leads and directs the work of other employees with direction from a manager.
- Performs of an array of often routine work that is similar to that of the team.
- Refers issues to higher-level staff.
- Possesses comprehensive knowledge of subject matter.
- Knowledge of the field's policies, procedures, and practices.
- Has some authority and or input for personnel decisions related to hiring, performance, or disciplinary actions.
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Equal Employment Opportunity
Quest USA Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. |
Quest Covenants
- Demonstrate Integrity. Exercise the highest level of professional, safe and ethical behavior.
- Are Respectful. Treat people with respect and dignity. Listen actively. Communicate in a timely and forthright manner. Never undermine colleagues.
- Collaborate. Ask for and welcome help; offer and give it freely. Mutually resolve ambiguity and conflict.
- Build Trust. Make commitments responsibly and always keep our word. Be candid while building shared understanding.
- Deliver. Set high aspirations, plan responsibly, and honor all commitments.
- Learn It, Do It, Share It. Be curious. Seek, share, and build upon experiences and lessons learned.
- Live Our Culture. Embrace, embody, and actively contribute to our Vision, Values & Mission Statement. Nurture a proud legacy.
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| For Office Use Only |
Approved By:
- Patricia Rodrigues 2.
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Last Updated by:
2024-05-27 |
Approved Date:
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Updated Date:
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